Do you need help with a computer, network, or phone related problem? To create a ticket which you can track electronically use:
TRACK-IT
Track-IT is the Information Technology Department’s Helpdesk ticket system. Please do not hesitate to contact us if you need any Computer, Web or Telephone related assistance.
Information Technology is here to help.
You can also call the HelpLine at X2551 or 510 620-6592 (external)
You may also send electronic mail to:
helpdesk@ci.richmond.ca.us
This will create a Track-IT ticket automatically however you will not be able to electronically track the ticket yourself.
Does your department need to be represented on our website? Or does your website need to be updated? We're here to help.
Please feel free to contact the Help Desk team at: X2551
