Every two years since 2007, the City of Richmond has conducted a community survey to help city officials evaluate services, measure resident satisfaction/use of current services, benchmark ratings for services provided by the City, and help plan for Richmond’s future. In 2021, residents were able to respond to the survey in 2 ways:
Random Survey: Surveys were mailed out to 8,200 randomly selected and geographically dispersed Richmond households. A total of 453 completed surveys were obtained providing a 6% margin of error.
Open Survey: We also provided an opportunity for ALL residents to provide feedback through an online survey that could be completed in English or Spanish. A total of 418 completed surveys were obtained.