Underground Service Alert (USAN)

Call Before You Dig - Dial 811

California law requires that you call two (2) working days, not including the date of notification, before your planned excavation. If you are digging because of an emergency, you are not required by law to call. However, an emergency situation does not relieve you of financial responsibilities for repairing damaged underground facilities.  You should still consider calling in order to prevent damaging any other underground lines near your emergency dig site.

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City of Richmond marking responsibilities:

  • Electrical (streets lights, traffic signals)
  • Fiber-optic
  • Force Main Sanitary Sewer

City of Richmond is NOT responsible for marking:

  • Gravity Flow Facilities (i.e. storm, sanitary, laterals, etc.)
  • Private or Public Utility Company owned facilities
Utility Marking

Utility Digging

Important Requirements

Before Digging: Call 811 (or 800-642-2444) at least two days prior.

Record and Retain: Keep your USAN request number.

Renew: If digging past 28 days, call 811 again.

Observe: USAN members will mark utilities or give clearance.